Simple, Transparent EMR Pricing

Absolutely. LifeLink is fully HIPAA compliant with SOC 2 Type II certification. We use bank-level 256-bit AES encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure is hosted on AWS with multiple redundancy layers, and we conduct regular third-party security audits.

Yes! We support data migration from all major EMR systems including Epic, Cerner, Allscripts, athenahealth, and many others. Our migration specialists use automated tools to ensure accurate, complete data transfer with minimal disruption to your practice.

All plans include email support with response times under 24 hours. Professional plans get priority support with 4-hour response times and access to phone support. Enterprise customers receive a dedicated Customer Success Manager and 24/7 support with 1-hour response time for critical issues.

Yes, LifeLink integrates with 500+ labs, pharmacies, and health information exchanges. We support e-prescribing through Surescripts, electronic lab ordering and results through major lab networks, and are HL7 FHIR compliant for seamless interoperability.

Yes! LifeLink offers native iOS and Android apps for both providers and patients. Providers can review charts, respond to messages, and manage schedules on the go. Patients can book appointments, message their care team, view records, and receive medication reminders.

We don't believe in long-term contracts. You can cancel anytime with 30 days notice. If you cancel within the first 30 days, you'll receive a full refund. When you cancel, we'll help you export all your data in standard formats so you can easily transition to another system.

Yes, comprehensive training is included with all plans. This includes live virtual training sessions, on-demand video tutorials, and detailed documentation. Enterprise customers can also request on-site training. We also provide ongoing education for new features and best practices.